Build Long-Term Relationships. Drive Predictable Revenue.

Proactively manage risk, increase adoption, and scale high-touch experiences—without scaling your headcount.

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Powerful Features to Elevate Your SaaS

Arvat’s team of AI agents works round the clock, uncovering insights that would go unnoticed by humans

Automated Playbooks and Alerts

Set up playbooks that run automatically based on customer actions or milestones — and keep your team informed with real-time alerts.

Smart Triggers

Launch workflows based on product usage or milestones.

Real-Time Alerts

Notify the right team at the right time.

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Measure and monitor customer health the way it matters to your business.

Build health scoring models that reflect real signals — combining usage, sentiment, tickets, and more — to spot risk early and double down on healthy accounts.

Dynamic Models

Combine metrics that matter to you.

Live Tracking

Spot health dips before they escalate.

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Create dynamic customer groups and personalize your success strategy.

Group accounts by behavior, plan, lifecycle stage, or industry. Segments stay updated automatically so you can drive tailored actions at scale.

Auto-Updating Groups

Segments adjust as data changes.

Targeted Actions

Apply campaigns or alerts by segment.

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Predict and prevent churn before it becomes visible.

Leverage historical data and behavior trends to forecast which accounts are at risk — and intervene with timely actions before it’s too late.

AI-Powered Forecasting

Spot early churn signals using AI

Risk Scores

Rank accounts by churn likelihood.

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Visualize and manage customer workflows with drag-and-drop simplicity.

From onboarding steps to escalation paths, track every task across customer accounts with shared Kanban boards your whole team can use.

Task Pipelines

Move work through stages easily.

Team Alignment

Share visibility across CS and Sales.

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Your competitors are chosing Arvat a reason!

Traditional CS tools slow you down with manual work, siloed data, and reactive decisions. Arvat changes the game with automation-first systems built to scale.

Without Arvat

With Arvat

Smart Health Scoring

Manual spreadsheets, guesswork

Custom, dynamic, real-time health scoring

Smart Health Scoring

Manual spreadsheets, guesswork

Custom, dynamic, real-time health scoring

Smart Health Scoring

Manual spreadsheets, guesswork

Custom, dynamic, real-time health scoring

Smart Health Scoring

Manual spreadsheets, guesswork

Custom, dynamic, real-time health scoring

360° Account View

Frequent

Near-zero mistakes

360° Account View

Frequent

Near-zero mistakes

360° Account View

Frequent

Near-zero mistakes

360° Account View

Frequent

Near-zero mistakes

Automated Playbooks

Inconsistent, Uncustomizable

Auto-triggered, repeatable

Automated Playbooks

Inconsistent, Uncustomizable

Auto-triggered, repeatable

Automated Playbooks

Inconsistent, Uncustomizable

Auto-triggered, repeatable

Automated Playbooks

Inconsistent, Uncustomizable

Auto-triggered, repeatable

AI powered Decision-Making

Segment Builder

Manual filters, no flexibility

Dynamic

Segment Builder

Manual filters, no flexibility

Dynamic

Segment Builder

Manual filters, no flexibility

Dynamic

Segment Builder

Manual filters, no flexibility

Dynamic

Proactive Alerts

Missed signals, late interventions

Proactive, event-driven

Proactive Alerts

Missed signals, late interventions

Proactive, event-driven

Proactive Alerts

Missed signals, late interventions

Proactive, event-driven

Proactive Alerts

Missed signals, late interventions

Proactive, event-driven

Email Intelligence

Success Dashboards

Static and clunky

Custom, real-time

Success Dashboards

Static and clunky

Custom, real-time

Success Dashboards

Static and clunky

Custom, real-time

Success Dashboards

Static and clunky

Custom, real-time

CS Task Automation

Missed follow-ups

Auto-assigned and tracked

CS Task Automation

Missed follow-ups

Auto-assigned and tracked

CS Task Automation

Missed follow-ups

Auto-assigned and tracked

CS Task Automation

Missed follow-ups

Auto-assigned and tracked

Scalability

Mediocre at best

Built for scale

Scalability

Mediocre at best

Built for scale

Scalability

Mediocre at best

Built for scale

Scalability

Mediocre at best

Built for scale

Book Demo

Teams Love Arvat

We are obsessed with helping companies deliver better service to their customers

40% reduction in churn

Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot

Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.

James, Software Engineer at Sage

15% increase in productivity

Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.

Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.

Jane, Manager at Echo

Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.

Sohil, HR at Oasis

Teams Love Arvat

We are obsessed with helping companies deliver better service to their customers

40% reduction in churn

Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.

James, Software Engineer at Sage

15% increase in productivity

Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.

Jane, Manager at Echo

Sohil, HR at Oasis

Teams Love Arvat

We are obsessed with helping companies deliver better service to their customers

40% reduction in churn

Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.

James, Software Engineer at Sage

15% increase in productivity

Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.

Jane, Manager at Echo

Sohil, HR at Oasis

Teams Love Arvat

We are obsessed with helping companies deliver better service to their customers

40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Since integrating Arvat, we’ve cut down our reporting time by 50%. The seamless data integration and real-time analytics have made it so much easier to track KPIs and make data-driven decisions seamless
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis