Customer Health Monitoring
The Customer Health Monitoring agent continuously analyzes usage patterns, support ticket volume, and NPS feedback to surface at-risk accounts and happiest promoters—helping you act before issues escalate.
Customer Health Monitoring
The Customer Health Monitoring agent continuously analyzes usage patterns, support ticket volume, and NPS feedback to surface at-risk accounts and happiest promoters—helping you act before issues escalate.
Customer Health Monitoring
The Customer Health Monitoring agent continuously analyzes usage patterns, support ticket volume, and NPS feedback to surface at-risk accounts and happiest promoters—helping you act before issues escalate.
Customer Health Monitoring
The Customer Health Monitoring agent continuously analyzes usage patterns, support ticket volume, and NPS feedback to surface at-risk accounts and happiest promoters—helping you act before issues escalate.
Don’t Wait for a Churn Signal—Predict It
Monitor usage trends, sentiment, and support signals to detect early signs of churn.
Step 1
Ingest Usage & Engagement Data
Connect product analytics, support logs, and survey platforms.
Step 1
Ingest Usage & Engagement Data
Connect product analytics, support logs, and survey platforms.
Step 1
Ingest Usage & Engagement Data
Connect product analytics, support logs, and survey platforms.
Step 2
Compute Health Scores
AI weights factors like frequency of logins, feature adoption, and support sentiment to produce a dynamic health score.
Step 2
Compute Health Scores
AI weights factors like frequency of logins, feature adoption, and support sentiment to produce a dynamic health score.
Step 2
Compute Health Scores
AI weights factors like frequency of logins, feature adoption, and support sentiment to produce a dynamic health score.
Step 3
Alert & Recommend Actions
Automated alerts notify CSMs of health dips; suggesting playbooks (e.g., “schedule QBR” or “send educational content”).
Step 3
Alert & Recommend Actions
Automated alerts notify CSMs of health dips; suggesting playbooks (e.g., “schedule QBR” or “send educational content”).
Step 3
Alert & Recommend Actions
Automated alerts notify CSMs of health dips; suggesting playbooks (e.g., “schedule QBR” or “send educational content”).
Don’t Wait for a Churn Signal—Predict It
Monitor usage trends, sentiment, and support signals to detect early signs of churn.
Step 1
Sync Your Mail Streams
Connect Gmail, Outlook, or your help-desk email. The AI ingests both inbound and outbound threads.
Step 2
Analyze & Score Conversations
Natural Language Understanding flags sentiment shifts, urgency, and buying intent.
Step 3
Deliver Actionable Insights
Dashboard and Slack notifications highlight which threads need follow-up, reprioritizing outreach based on behavioral signals.
Built to Empower Every Team
Whether you're in strategy, marketing, product, or ops—Arvat’s agents help you move faster with clarity and confidence.
Customer Success Managers
Proactively rescue at-risk accounts before churn.
Customer Success Managers
Proactively rescue at-risk accounts before churn.
Customer Success Managers
Proactively rescue at-risk accounts before churn.
Customer Success Managers
Proactively rescue at-risk accounts before churn.
Renewal Teams
Spot expansion opportunities among highly engaged users.
Renewal Teams
Spot expansion opportunities among highly engaged users.
Renewal Teams
Spot expansion opportunities among highly engaged users.
Renewal Teams
Spot expansion opportunities among highly engaged users.
Product Teams
Track feature adoption and pinpoint friction points.
Product Teams
Track feature adoption and pinpoint friction points.
Product Teams
Track feature adoption and pinpoint friction points.
Product Teams
Track feature adoption and pinpoint friction points.
Integrate Seamlessly with
Your Existing Tools
Integrate Seamlessly with
Your Existing Tools
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
See the Difference an Agent Makes
Manual work misses patterns. Arvat’s AI agents catch them early, automate your insights, and help your team act faster - with clarity and confidence.
Manual work misses patterns. Arvat’s AI agents catch them early, automate your insights, and help your team act faster - with clarity and confidence.
Without Agent
Without Agent
With Agent
With Agent
Continuous
Automated visibility
Early intervention
Increased retention and upsell rates
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Since integrating Arvat, we’ve cut down our reporting time by 50%. The seamless data integration and real-time analytics have made it so much easier to track KPIs and make data-driven decisions seamless
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Frequently asked questions
Frequently asked questions
Ask everything you need to know about our products and services.
How is the customer health score calculated?
How is the customer health score calculated?
How often is the health data updated?
How often is the health data updated?
Can I set up custom alerts based on specific health changes?
Can I set up custom alerts based on specific health changes?
Does this integrate with my existing CRM and support tools?
Does this integrate with my existing CRM and support tools?
Can it differentiate between new users learning the product and experienced users showing disengagement?
Can it differentiate between new users learning the product and experienced users showing disengagement?