Integration

Connect with Chargebee

Unify billing insights with customer lifecycle data.

Why connect Chargebee with Arvat?

Chargebee integrates with Arvat to pull in all your subscription, billing, and payment data so you can drive revenue retention and expansion from one platform. By enriching each account with real-time MRR, churn risk, and subscription status, Arvat gives CSMs, AEs, RevOps, PMs, and founders a single source of truth for all things revenue.

Centralized Revenue Insights: See MRR, ARR, and churn metrics alongside customer health scores.

Predictive Churn Signals: Automatically surface accounts at risk when a renewal fails or a downgrade occurs.

Automated Alerts & Workflows: Trigger Playbooks when payments fail, subscriptions renew, or refunds are issued.

360° Customer View: Combine usage, support, and billing data so founders and PMs can tie feature adoption to revenue.

Revenue Forecasting: Empower RevOps and Finance with accurate, real-time churn and expansion data.

Use Case

Unify billing and customer success to prevent revenue leakage and drive upsells:

CSMs: Get instant notifications when a renewal fails or a payment is declined so you can reach out before churn.

AEs: Identify expansion opportunities when a customer upgrades or adds seats—trigger upsell sequences automatically.

RevOps & Finance: Build accurate churn models using real-time subscription events and usage patterns for forecasting.

PMs & Founders: Understand which product features correlate with higher ARPU and prioritize roadmap items accordingly.

Support & Ops: Route billing-related support tickets based on failed payment events to the right team immediately.

Features

Built to turn subscription events into actionable revenue and success signals—no manual spreadsheets required:

Secure API & Webhook Connection: One-time OAuth setup; all Chargebee events (subscriptions, renewals, cancellations, refunds) sync automatically.

Subscription Lifecycle Sync: Pull customer plan, billing frequency, add-ons, and custom fields into Arvat in real time.

Health Scoring with Revenue Metrics: Combine MRR/ARR data with usage and support activity for a holistic churn or expansion score.

Playbook Triggers on Billing Events: Automatically launch onboarding, renewal, or retention Playbooks when a subscription renews, downgrades, or fails.

Historical Backfill: Import up to 24 months of past billing events so RevOps and CSMs can see trends without gaps.

Revenue Dashboards: Founders and RevOps can view MRR movements, churn causes, and expansion signals alongside product and support KPIs.