Integration
Integration
Connect with Gmail
Sync customer conversations to get full context at every touchpoint.
Why connect Gmail with Arvat?
Sync customer-facing email threads into Arvat to ensure no context is lost between support, sales, and success teams—driving personalized outreach and faster resolution.
Centralized Email Hub: All inbound/outbound customer emails appear in Arvat alongside other data.
Centralized Email Hub: All inbound/outbound customer emails appear in Arvat alongside other data.
Context-Rich Profiles: CSMs and AEs see full conversation history, including attachments, per account.
Context-Rich Profiles: CSMs and AEs see full conversation history, including attachments, per account.
Automated Tagging: Keywords and sender domains auto-tag emails (e.g., “VIP,” “technical issue”).
Automated Tagging: Keywords and sender domains auto-tag emails (e.g., “VIP,” “technical issue”).
Activity Logging: Founders and RevOps track response times, volumes, and email sentiment trends.
Activity Logging: Founders and RevOps track response times, volumes, and email sentiment trends.
Use Case
Turn every customer email into a strategic asset.
CSMs receive Arvat health alerts posted automatically into dedicated Channels.
CSMs receive Arvat health alerts posted automatically into dedicated Channels.
AEs see deal risk signals pushed as Slack DMs before reaching out to prospects.
AEs see deal risk signals pushed as Slack DMs before reaching out to prospects.
PMs track product feedback shared in #product-feedback and see it in Arvat’s roadmap dashboard.
PMs track product feedback shared in #product-feedback and see it in Arvat’s roadmap dashboard.
RevOps monitor message volume spikes for accounts showing churn or expansion signals.
RevOps monitor message volume spikes for accounts showing churn or expansion signals.
Founders browse a searchable archive of customer-related Slack threads alongside revenue data.
Founders browse a searchable archive of customer-related Slack threads alongside revenue data.
Features
Built to keep all teams aligned without losing chat context.
Designed to surface critical email context across all teams—without manual forwarding.
Designed to surface critical email context across all teams—without manual forwarding.
OAuth-Based Gmail API: Connect personal or shared inboxes in minutes.
OAuth-Based Gmail API: Connect personal or shared inboxes in minutes.
Label & Folder Mapping: Choose which labels (e.g., “Support,” “Sales”) sync into Arvat.
Label & Folder Mapping: Choose which labels (e.g., “Support,” “Sales”) sync into Arvat.
Thread Grouping: All replies in a conversation thread roll up under one account timeline.
Thread Grouping: All replies in a conversation thread roll up under one account timeline.
Keyword & Domain Tagging: Auto-apply tags (e.g., “churn risk,” “upgrade interest”) based on custom rules.
Keyword & Domain Tagging: Auto-apply tags (e.g., “churn risk,” “upgrade interest”) based on custom rules.
Attachment Preview: View attachments (PDFs, screenshots) inline within Arvat’s timeline.
Attachment Preview: View attachments (PDFs, screenshots) inline within Arvat’s timeline.