Integration

Connect with Gong

Turn every sales and customer conversation into actionable insights

Why connect Gong with Arvat?

Sync Gong transcripts, highlights, and sentiment with Arvat so CSMs, AEs, PMs, and founders can track pitch objections, renewal risks, and feature requests—without manual note-taking.

Use Case

Leverage Gong’s conversation intelligence throughout the customer lifecycle:

AEs & Sales Leaders: Surface objections and competitive mentions to refine pitch decks and close more deals.

CSMs & Support: Identify churn signals (e.g., repeated complaints) before renewal meetings.

PMs & Founders: Discover feature requests at scale and validate them against customer sentiment.

RevOps: Build dashboards correlating conversation sentiment with pipeline health and renewal rates

Features

Make calls and demos fuel proactive customer success and product strategy:

Auto-sync all call transcripts: Every Gong call appears in Arvat under the linked account.

Highlight extraction: Automatically tag moments like price objections, feature asks, or competitive mentions.

Sentiment scoring: See sentiment trends per account—helps CSMs and AEs detect friction or buy signals.

Playbook triggers based on keywords: E.g., if “cancel” or “downgrade” appears, Arvat notifies CS leadership or triggers an inbound support workflow.

Dashboard widgets for founders: Visualize how sentiment correlates with opportunities, renewals, and churn across segments.