Integration

Connect with Paddle

Sync tl;dv with Arvat to turn meeting notes into customer insights.

Why connect Paddle with Arvat?

Close the loop between billing and retention. Sync Paddle’s revenue, subscription, and churn data into Arvat so CSMs, RevOps, AEs, and founders can act on payment events before they become customer problems.

Use Case

Turn billing events into proactive engagement:

RevOps & Finance: Monitor downgrades, refunds, or chargebacks—automatically flag accounts for CSM intervention.

CSMs: Preempt churn by reaching out when a subscription lapses or a renewal fails.

AEs & GTM Leadership: Identify expansion opportunities when customers upgrade plans.

Founders & PMs: Correlate feature usage (when paired with Amplitude/Heap) against actual revenue movements for precise LTV modeling.

Features

Bring every payment event into your customer success engine:

Real-time webhook sync: All Paddle events (subscriptions, cancellations, refunds) appear instantly in Arvat.

Subscription health scoring: Combine billing data with usage and support activity for a holistic risk score.

Churn triggers: Automatically assign high-risk accounts to a CSM Playbook when a renewal fails or a downgrade occurs.

Expansion alerts: Notify AEs the moment a customer upgrades to a higher-tier plan.

Revenue forecasting dashboards: Founders and RevOps see up-to-the-minute MRR, ARR, and churn metrics alongside product and support KPIs.