Integration

Connect with Pendo

Sync tl;dv with Arvat to turn meeting notes into customer insights.

Why connect Pendo with Arvat?

Sync Pendo’s in-app analytics, feature adoption, and feedback signals with Arvat so CSMs, PMs, AEs, RevOps, and founders can act on usage insights without switching tools.

Use Case

Bridge in-app behavior with GTM motions:

PMs & Founders: Identify which features drive retention and expansion by correlating Pendo usage with revenue metrics.

CSMs & RevOps: Detect accounts stuck in onboarding—trigger outreach when users ignore key in-app guides or flows.

AEs: Spot cross-sell or upsell potential when a customer reaches a usage threshold on higher-tier features.

Features

Make Pendo data fuel every team’s decisions:

Feature usage sync: Import Pendo events like “Guide Completed,” “Feature X Clicked,” or “NPS Survey Completed” into Arvat’s health engine.

User feedback pipeline: Any Pendo feedback (ratings, comments) appears under the customer’s account for immediate follow-up.

Onboarding milestone triggers: If a user doesn’t complete “First 5 Steps” within X days, automatically assign an onboarding Playbook to the CSM.

Cohort imports: Bring Pendo segments (e.g., “High Engagement,” “At-Risk”) into Arvat as segments for targeted campaigns.

In-app survey correlation: Link NPS or CSAT scores from Pendo to account health and renewal forecasts.