CSM Training Agent
The CSM Training Agent delivers scenario-based modules, role-playing simulations, and personalized learning paths—so your CSMs stay ahead of churn risks and expansion opportunities.
CSM Training Agent
The CSM Training Agent delivers scenario-based modules, role-playing simulations, and personalized learning paths—so your CSMs stay ahead of churn risks and expansion opportunities.
CSM Training Agent
The CSM Training Agent delivers scenario-based modules, role-playing simulations, and personalized learning paths—so your CSMs stay ahead of churn risks and expansion opportunities.
CSM Training Agent
The CSM Training Agent delivers scenario-based modules, role-playing simulations, and personalized learning paths—so your CSMs stay ahead of churn risks and expansion opportunities.
Supercharge CSM Readiness
Coach CSMs with AI-curated simulations, playbooks, and feedback for better onboarding and retention.
Step 1
Assess Skill Gaps
AI evaluates existing CSM performance data (calls, emails, ticket resolutions) to identify focus areas.
Step 1
Assess Skill Gaps
AI evaluates existing CSM performance data (calls, emails, ticket resolutions) to identify focus areas.
Step 1
Assess Skill Gaps
AI evaluates existing CSM performance data (calls, emails, ticket resolutions) to identify focus areas.
Step 2
Generate Tailored Learning Paths
Curates interactive modules—churn prevention, upsell tactics, empathy training—based on individual needs.
Step 2
Generate Tailored Learning Paths
Curates interactive modules—churn prevention, upsell tactics, empathy training—based on individual needs.
Step 2
Generate Tailored Learning Paths
Curates interactive modules—churn prevention, upsell tactics, empathy training—based on individual needs.
Step 3
Monitor Progress & Certify
Tracks module completion, quizzes CSMs on best practices, and issues digital certifications when competency is met.
Step 3
Monitor Progress & Certify
Tracks module completion, quizzes CSMs on best practices, and issues digital certifications when competency is met.
Step 3
Monitor Progress & Certify
Tracks module completion, quizzes CSMs on best practices, and issues digital certifications when competency is met.
Supercharge CSM Readiness
Coach CSMs with AI-curated simulations, playbooks, and feedback for better onboarding and retention.
Step 1
Sync Your Mail Streams
Connect Gmail, Outlook, or your help-desk email. The AI ingests both inbound and outbound threads.
Step 2
Analyze & Score Conversations
Natural Language Understanding flags sentiment shifts, urgency, and buying intent.
Step 3
Deliver Actionable Insights
Dashboard and Slack notifications highlight which threads need follow-up, reprioritizing outreach based on behavioral signals.
Built to Empower Every Team
Whether you're in strategy, marketing, product, or ops- Arvat’s agents help you move faster with clarity and confidence.
Newly Hired CSMs
Ramp to full productivity faster with guided, hands-on learning.
Newly Hired CSMs
Ramp to full productivity faster with guided, hands-on learning.
Newly Hired CSMs
Ramp to full productivity faster with guided, hands-on learning.
Newly Hired CSMs
Ramp to full productivity faster with guided, hands-on learning.
CS Leadership
Ensure consistent onboarding experiences—no more “learn-by-osmosis.”
CS Leadership
Ensure consistent onboarding experiences—no more “learn-by-osmosis.”
CS Leadership
Ensure consistent onboarding experiences—no more “learn-by-osmosis.”
CS Leadership
Ensure consistent onboarding experiences—no more “learn-by-osmosis.”
Customer Success Enablement
Use performance metrics to refine curriculum continuously.
Customer Success Enablement
Use performance metrics to refine curriculum continuously.
Customer Success Enablement
Use performance metrics to refine curriculum continuously.
Customer Success Enablement
Use performance metrics to refine curriculum continuously.
Integrate Seamlessly with
Your Existing Tools
Integrate Seamlessly with
Your Existing Tools
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
See the Difference an Agent Makes
Manual work misses patterns. Arvat’s AI agents catch them early, automate your insights, and help your team act faster - with clarity and confidence.
Manual work misses patterns. Arvat’s AI agents catch them early, automate your insights, and help your team act faster - with clarity and confidence.
Without Agent
Without Agent
With Agent
With Agent
Standardized excellence
Data-driven upskilling
Reduced ramp time
Higher NPS scores
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Since integrating Arvat, we’ve cut down our reporting time by 50%. The seamless data integration and real-time analytics have made it so much easier to track KPIs and make data-driven decisions seamless
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Frequently asked questions
Ask everything you need to know about our products and services.
Ask everything you need to know about our products and services.
How does the CSM Training Agent determine individual learning paths?
How does the CSM Training Agent determine individual learning paths?
Can we upload our own training content into the system?
Can we upload our own training content into the system?
How is progress tracked and validated?
How is progress tracked and validated?
Is the training adaptive over time?
Is the training adaptive over time?
Will this replace our existing enablement programs?
Will this replace our existing enablement programs?