Bug & Feature Requests Scanner
Bug & Feature Requests Scanner
Bug & Feature Requests Scanner
Never miss critical product feedback again. The Bug & Feature Requests Scanner ingests help-desk tickets, user forum posts, and feature request forms—automatically categorizing and prioritizing what matters most to your roadmap.
Never miss critical product feedback again. The Bug & Feature Requests Scanner ingests help-desk tickets, user forum posts, and feature request forms—automatically categorizing and prioritizing what matters most to your roadmap.
Know what your competitors are doing—before it impacts you.
AI monitors external data—news, social, job boards, and more—to uncover competitor actions, analyze patterns, and deliver real-time insights that drive strategy.
Step 1
Ingest All Feedback Channels
Sync Zendesk tickets, Intercom conversations, GitHub Issues, and online forums.
Step 2
Classify & Prioritize
AI tags incoming items as “bug,” “feature request,” or “improvement,” and scores urgency based on sentiment and frequency.
Step 3
Generate Actionable Roadmap Items
Presents a ranked backlog: critical bugs bubble up; feature requests with the highest demand get flagged for product teams.
Know what your competitors are doing—before it impacts you.
AI monitors external data—news, social, job boards, and more—to uncover competitor actions, analyze patterns, and deliver real-time insights that drive strategy.
Step 1
Collect Market Signals
AI monitors news feeds, press releases, job boards, social media, and patent filings for competitor activity.
Step 2
Analyze Competitive Trends
NLP distills raw data into categorized insights: pricing changes, new product launches, hiring pushes.
Step 3
Deliver Actionable Reports
Insights are compiled into dashboard alerts and scheduled summaries, so your product and GTM teams receive fresh intel continuously.
Who Benefits?
Engineering Leads
Triage urgent bugs quickly; reduce firefighting.
Product Managers
See a unified backlog of prioritized devs—no more scattered spreadsheets.
CS Teams
Know which issues to address immediately for maximum impact on customer satisfaction.
Integrate Seamlessly with
Your Existing Tools
Integrate Seamlessly with
Your Existing Tools
Integrate Seamlessly with
Your Existing Tools
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
Intercom
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
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Zendesk
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
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GitHub
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
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Jira
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
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Freshdesk
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
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Reddit APIs
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
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Your competitors are chosing Arvat a reason!
Your competitors are chosing Arvat a reason!
Traditional CS tools slow you down with manual work, siloed data, and reactive decisions. Arvat changes the game with automation-first systems built to scale.
Traditional CS tools slow you down with manual work, siloed data, and reactive decisions. Arvat changes the game with automation-first systems built to scale.
Traditional CS tools slow you down with manual work, siloed data, and reactive decisions. Arvat changes the game with automation-first systems built to scale.
Without Arvat
Without Arvat
With Arvat
With Arvat
Unified backlog
Data-driven triage
Improved product quality
Happier customers
Teams Love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in chun
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams Love Arvat
We are obsessed with helping companies deliver better service to their customers
400+ hours saved
Biltmore has saved employees at Harmony an estimated 400+ hours in task prioritization and management. "It's an amazing tool that we highly recommend." — John, Marketing Manager at Harmony
"I love how Biltmore adapts to my workflow. It's like having a personal assistant right at my fingertips!"
James, Software Engineer at Sage
15% increase in productivity
Users report an average 15% increase in productivity after using Biltmore, allowing the software to pay for itself.
“I've tried many task management apps, but Biltmore stands out. It's user-friendly and helps me stay focused on what matters most.”
Jane, Manager at Echo
"Biltmore has simplified my life! I can't imagine managing my tasks without it. Thank you for such a fantastic tool!"
Sohil, HR at Oasis
Teams Love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in chun
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Frequently asked questions
Frequently asked questions
Frequently asked questions
Ask everything you need to know about our products and services.
How does the scanner distinguish between a bug, feature request, and general feedback?
How does the scanner distinguish between a bug, feature request, and general feedback?
How does the scanner distinguish between a bug, feature request, and general feedback?
What feedback channels can be connected to the scanner?
What feedback channels can be connected to the scanner?
What feedback channels can be connected to the scanner?
How often does the tool update the backlog and priorities?
How often does the tool update the backlog and priorities?
How often does the tool update the backlog and priorities?
Can I customize the scoring or tagging logic based on our internal workflows?
Can I customize the scoring or tagging logic based on our internal workflows?
Can I customize the scoring or tagging logic based on our internal workflows?
How does this help improve product velocity and user satisfaction?
How does this help improve product velocity and user satisfaction?
How does this help improve product velocity and user satisfaction?