Bug & Feature Requests Scanner
Bug & Feature Requests Scanner
The Bug & Feature Requests Scanner ingests help-desk tickets, user forum posts, and feature request forms—automatically categorizing and prioritizing what matters most to your roadmap.
The Bug & Feature Requests Scanner ingests help-desk tickets, user forum posts, and feature request forms—automatically categorizing and prioritizing what matters most to your roadmap.
Build What Customers Actually Want
Automatically extract and categorize product feedback to guide roadmap decisions.
Step 1
Ingest All Feedback Channels
Sync Zendesk tickets, Intercom conversations, GitHub Issues, and online forums.
Step 2
Classify & Prioritize
AI tags incoming items as “bug,” “feature request,” or “improvement,” and scores urgency based on sentiment and frequency.
Step 3
Generate Actionable Roadmap Items
Presents a ranked backlog: critical bugs bubble up; feature requests with the highest demand get flagged for product teams.
Build What Customers Actually Want
Automatically extract and categorize product feedback to guide roadmap decisions.
Step 1
Collect Market Signals
AI monitors news feeds, press releases, job boards, social media, and patent filings for competitor activity.
Step 2
Analyze Competitive Trends
NLP distills raw data into categorized insights: pricing changes, new product launches, hiring pushes.
Step 3
Deliver Actionable Reports
Insights are compiled into dashboard alerts and scheduled summaries, so your product and GTM teams receive fresh intel continuously.
Built to Empower Every Team
Whether you're in strategy, marketing, product, or ops—Arvat’s agents help you move faster with clarity and confidence.
Engineering Leads
Triage urgent bugs quickly; reduce firefighting.
Product Managers
See a unified backlog of prioritized devs—no more scattered spreadsheets.
CS Teams
Know which issues to address immediately for maximum impact on customer satisfaction.
Integrate Seamlessly with
Your Existing Tools
Integrate Seamlessly with
Your Existing Tools
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
See the Difference an Agent Makes
Manual work misses patterns. Arvat’s AI agents catch them early, automate your insights, and help your team act faster - with clarity and confidence.
Manual work misses patterns. Arvat’s AI agents catch them early, automate your insights, and help your team act faster - with clarity and confidence.
Without Agent
Without Agent
With Agent
With Agent
Unified backlog
Data-driven triage
Improved product quality
Happier customers
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Since integrating Arvat, we’ve cut down our reporting time by 50%. The seamless data integration and real-time analytics have made it so much easier to track KPIs and make data-driven decisions seamless
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Frequently asked questions
Frequently asked questions
Ask everything you need to know about our products and services.
Ask everything you need to know about our products and services.
How does the scanner distinguish between a bug, feature request, and general feedback?
How does the scanner distinguish between a bug, feature request, and general feedback?
What feedback channels can be connected to the scanner?
What feedback channels can be connected to the scanner?
How often does the tool update the backlog and priorities?
How often does the tool update the backlog and priorities?
Can I customize the scoring or tagging logic based on our internal workflows?
Can I customize the scoring or tagging logic based on our internal workflows?
How does this help improve product velocity and user satisfaction?
How does this help improve product velocity and user satisfaction?