Smart Assist Agent
Smart Assist Agent
Smart Assist Agent
Your AI-powered, real-time sidekick for every sales and support conversation. The Smart Assist Agent pops up in your CRM or chat tool with contextually relevant knowledge articles, objection-handling scripts, and next-step suggestions—so reps never fumble for answers.
Your AI-powered, real-time sidekick for every sales and support conversation. The Smart Assist Agent pops up in your CRM or chat tool with contextually relevant knowledge articles, objection-handling scripts, and next-step suggestions—so reps never fumble for answers.
Know what your competitors are doing—before it impacts you.
AI monitors external data—news, social, job boards, and more—to uncover competitor actions, analyze patterns, and deliver real-time insights that drive strategy.
Step 1
Listen to Conversation Context
AI reads live call transcripts, email threads, or chat messages.
Step 2
Retrieve & Rank Content
Searches your internal knowledge base, playbooks, and FAQs, bringing the most relevant snippet to the forefront.
Step 3
Suggest Next Actions
Provides instant tips—e.g., a data sheet link, a discount play, or product-fit bullet points—so reps can respond confidently.
Know what your competitors are doing—before it impacts you.
AI monitors external data—news, social, job boards, and more—to uncover competitor actions, analyze patterns, and deliver real-time insights that drive strategy.
Step 1
Collect Market Signals
AI monitors news feeds, press releases, job boards, social media, and patent filings for competitor activity.
Step 2
Analyze Competitive Trends
NLP distills raw data into categorized insights: pricing changes, new product launches, hiring pushes.
Step 3
Deliver Actionable Reports
Insights are compiled into dashboard alerts and scheduled summaries, so your product and GTM teams receive fresh intel continuously.
Who Benefits?
Onboarding Teams
Accelerate new rep learning curves with AI-curated “cheat sheets.”
Support Agents
Resolve tickets faster with recommended KB articles and troubleshooting flows.
Sales Reps
Answer prospect questions on the spot—no more “Let me check and get back to you.”
Integrate Seamlessly with
Your Existing Tools
Integrate Seamlessly with
Your Existing Tools
Integrate Seamlessly with
Your Existing Tools
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
Intercom
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Zendesk
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Salesforce Service Cloud
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Zoom
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Slack
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Notion
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Your competitors are chosing Arvat a reason!
Your competitors are chosing Arvat a reason!
Traditional CS tools slow you down with manual work, siloed data, and reactive decisions. Arvat changes the game with automation-first systems built to scale.
Traditional CS tools slow you down with manual work, siloed data, and reactive decisions. Arvat changes the game with automation-first systems built to scale.
Traditional CS tools slow you down with manual work, siloed data, and reactive decisions. Arvat changes the game with automation-first systems built to scale.
Without Arvat
Without Arvat
With Arvat
With Arvat
Accurate guidance
Higher first-call resolution rates
Consistent brand voice across interactions
Consistent messaging
Teams Love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in chun
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams Love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in chun
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams Love Arvat
We are obsessed with helping companies deliver better service to their customers
400+ hours saved
Biltmore has saved employees at Harmony an estimated 400+ hours in task prioritization and management. "It's an amazing tool that we highly recommend." — John, Marketing Manager at Harmony
"I love how Biltmore adapts to my workflow. It's like having a personal assistant right at my fingertips!"
James, Software Engineer at Sage
15% increase in productivity
Users report an average 15% increase in productivity after using Biltmore, allowing the software to pay for itself.
“I've tried many task management apps, but Biltmore stands out. It's user-friendly and helps me stay focused on what matters most.”
Jane, Manager at Echo
"Biltmore has simplified my life! I can't imagine managing my tasks without it. Thank you for such a fantastic tool!"
Sohil, HR at Oasis
Frequently asked questions
Frequently asked questions
Frequently asked questions
Ask everything you need to know about our products and services.
How does the Smart Assist Agent determine what content to suggest in real-time?
How does the Smart Assist Agent determine what content to suggest in real-time?
How does the Smart Assist Agent determine what content to suggest in real-time?
Can the suggestions be customized for different teams or user roles (sales vs. support)?
Can the suggestions be customized for different teams or user roles (sales vs. support)?
Can the suggestions be customized for different teams or user roles (sales vs. support)?
What knowledge sources does the Smart Assist Agent pull from?
What knowledge sources does the Smart Assist Agent pull from?
What knowledge sources does the Smart Assist Agent pull from?
Does the Smart Assist Agent work during live calls or only on written messages?
Does the Smart Assist Agent work during live calls or only on written messages?
Does the Smart Assist Agent work during live calls or only on written messages?
How does this impact training and onboarding for new reps?
How does this impact training and onboarding for new reps?
How does this impact training and onboarding for new reps?