Smart Assist Agent
Smart Assist Agent
The Smart Assist Agent pops up in your CRM or chat tool with contextually relevant knowledge articles, objection-handling scripts, and next-step suggestions—so reps never fumble for answers.
Your CSM’s Smartest Sidekick
Suggests next actions, summary notes, and contextual replies within CS workflows.
Step 1
Listen to Conversation Context
AI reads live call transcripts, email threads, or chat messages.
Step 2
Retrieve & Rank Content
Searches your internal knowledge base, playbooks, and FAQs, bringing the most relevant snippet to the forefront.
Step 3
Suggest Next Actions
Provides instant tips—e.g., a data sheet link, a discount play, or product-fit bullet points—so reps can respond confidently.
Your CSM’s Smartest Sidekick
Suggests next actions, summary notes, and contextual replies within CS workflows.
Step 1
Collect Market Signals
AI monitors news feeds, press releases, job boards, social media, and patent filings for competitor activity.
Step 2
Analyze Competitive Trends
NLP distills raw data into categorized insights: pricing changes, new product launches, hiring pushes.
Step 3
Deliver Actionable Reports
Insights are compiled into dashboard alerts and scheduled summaries, so your product and GTM teams receive fresh intel continuously.
Built to Empower Every Team
Whether you're in strategy, marketing, product, or ops—Arvat’s agents help you move faster with clarity and confidence.
Onboarding Teams
Accelerate new rep learning curves with AI-curated “cheat sheets.”
Support Agents
Resolve tickets faster with recommended KB articles and troubleshooting flows.
Sales Reps
Answer prospect questions on the spot—no more “Let me check and get back to you.”
Integrate Seamlessly with
Your Existing Tools
Integrate Seamlessly with
Your Existing Tools
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
Effortlessly Connect with Your Current Tools and Systems
for Seamless Integration Across Your Workflow
Salesforce Services Cloud
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
Salesforce Services Cloud
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
Salesforce Services Cloud
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
Salesforce Services Cloud
Boost Teamwork to New Levels with an Advanced Collaboration Workspace.
See the Difference an Agent Makes
Manual work misses patterns. Arvat’s AI agents catch them early, automate your insights, and help your team act faster - with clarity and confidence.
Manual work misses patterns. Arvat’s AI agents catch them early, automate your insights, and help your team act faster - with clarity and confidence.
Without Agent
Without Agent
With Agent
With Agent
Accurate guidance
Higher first-call resolution rates
Consistent brand voice across interactions
Consistent messaging
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Since integrating Arvat, we’ve cut down our reporting time by 50%. The seamless data integration and real-time analytics have made it so much easier to track KPIs and make data-driven decisions seamless
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Teams love Arvat
We are obsessed with helping companies deliver better service to their customers
40% reduction in churn
Since adopting Arvat, we’ve cut churn-related surprises by 40%, and our team is saving 10+ hours/week by automating health monitoring and follow-ups. It’s not just insights — it’s execution on autopilot
Arvat's AI agents reduced our churn rate by 25% in just six months. The proactive alerts and customer health monitoring gave us a clear roadmap to address at-risk accounts before it was too late.
James, Software Engineer at Sage
15% increase in productivity
Arvat cut our onboarding time by 40% and gave every team—from Sales to Product—a shared view of customer health.
Arvat gives us the missing link between product, sales, and CS. We finally have one place where insights turn into action — whether it’s nudging sales for an upsell or alerting PMs to feature friction.
Jane, Manager at Echo
Before Arvat, our CSMs were juggling between tools just to stay updated. Now, everything — tickets, calls, product usage — is centralized. We spot churn risks faster, run tailored playbooks, and have full visibility across accounts.
Sohil, HR at Oasis
Frequently asked questions
Frequently asked questions
Ask everything you need to know about our products and services.
Ask everything you need to know about our products and services.
How does the Smart Assist Agent determine what content to suggest in real-time?
How does the Smart Assist Agent determine what content to suggest in real-time?
Can the suggestions be customized for different teams or user roles (sales vs. support)?
Can the suggestions be customized for different teams or user roles (sales vs. support)?
What knowledge sources does the Smart Assist Agent pull from?
What knowledge sources does the Smart Assist Agent pull from?
Does the Smart Assist Agent work during live calls or only on written messages?
Does the Smart Assist Agent work during live calls or only on written messages?
How does this impact training and onboarding for new reps?
How does this impact training and onboarding for new reps?